Privacy Policy
Allan Park Motors, 401428 Grey County Road 4, Hanover, ON N4N 3B8 | Phone: (519) 364-2741 | Email: allanparkmotorsales@gmail.com
Last updated: October 24, 2026
Allan Park Motors ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We collect information you choose to give us, including when you fill out a form on our website or a Facebook/Instagram lead form; book an appointment, call, text, email or message us; or visit our shop for service. This may include your name, phone number, email address, vehicle details (year, make, model, VIN, mileage), the services you are interested in, your preferred contact times, and service and payment records for work we perform. Our website may also collect basic technical information (such as browser type, pages visited and cookies) to keep the site working and understand how it is used.
2. How we use your information
We use your information to contact you about the service you requested and book your appointment; provide quotes, perform service and keep records of work done on your vehicle; send appointment reminders and service follow-ups; send occasional offers or updates only if you have agreed to receive them (you can opt out at any time); and improve our services, website and advertising.
3. Advertising and lead forms
When you submit a lead form through our Facebook or Instagram ads, Meta Platforms shares the information you entered with us so we can contact you. Meta's own use of your information is covered by Meta's Privacy Policy. We may use advertising tools from Meta and Google to show our ads to people in our area and measure how well they work.
4. Sharing your information
We do not sell or rent your personal information. We only share it with service providers who help us run the business (for example, our booking/CRM system, website host, payment processor and text/email tools), only as needed to provide those services; with parts suppliers or warranty providers when needed to complete work on your vehicle; and with authorities when required by law.
5. How long we keep it
We keep your information only as long as needed for the purposes above, including keeping vehicle service records and meeting legal and tax requirements.
6. How we protect it
We use reasonable physical, technical and administrative safeguards to protect your personal information from loss, theft and unauthorized access.
7. Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct or update it, or ask us to delete it (unless we must keep it by law). You can unsubscribe from marketing messages at any time by replying STOP to a text, clicking unsubscribe in an email, or contacting us.
8. Contact us
Allan Park Motors, 401428 Grey County Road 4, Hanover, ON N4N 3B8. Phone: (519) 364-2741. Email: allanparkmotorsales@gmail.com
9. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the "Last updated" date.